Support Center Troubleshooting Application
The support center troubleshooting application was built to provide support center technicians with a way to troubleshoot issues with user accounts and tools to fix them.
Features of the support application included tools to search for a user by user name or ID, different levels of access to ensure user privacy, reports listing locked accounts, and tools to allow technicians to fix problems immediately.
- Client: University of New Mexico
- Tools: Oracle, Toad, PLSQL, HTML, CSS, JavaScript, AJAX
- Status: Complete/Active
- URL: http://my.unm.edu